Seneca Light & Water
Staying Connected With Our Customers By More Than Just Power Lines
Where Does Your Water Come From?
Report An Outage
Need To Report: | |
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Power Outage Water Leak Sewer Backup |
Call 864-885-2723 24 Hours A Day 7 Days A Week |
Setting Up A New Service
Residential Account (by Owner)
The owner must sign a service application along with a valid picture ID, Social Security Card, and pay a deposit.
Residential Account (Rented/Leased)
Business Account (by Property Owner)
Business Account (Rented/Leased)
New Construction & Out Of City Limits
Fee Schedules - 2022
Application Downloads
Useful Resources
- Potable Water Distribution
- Cross Connection Control (Backflow Protection)
- Waste Water Collection (Sanitary Sewer)
Frequently Asked Questions
Billing & Payments:
How Do I Pay My Bills?
Payments may be made as follows:
- Online Bill Pay
- Mail remitted to PO Box 4773, Seneca, SC 29679
- MasterCard or Visa upon completion and mailing of the credit card portion of the bill found on the back of the remittance stub.
- Automatic bank draft and automatic credit card draft on the due date upon completion of bank forms at Seneca Light & Water office.
- Drop box located at the Drive Thru Lane at 251 E North 2nd St.
Payment in full is recommended. Partial payments on past due balances does not guarantee service will not be disconnected.
Is There A Fee To Use Your Credit Card And Pay Online?
What Is A Non-payment Fee?
If My Bill Is Past Due, Can I Still Pay Online?
If My Bill Has Already Been Disconnected, Can I Still Pay Online?
Miscellaneous:
What Do I Do If My Power Is Out?
Before calling SL&W, check the following:
- Check all of your circuit breakers at your main panel, if you have a sub panel. Make sure they are all fully in the "On" position.
- Check to see if the power is out in the entire house or only part of the house.
- Check to see if your neighbor's lights are on.
Call the SL&W 24 Hour Line at 864-885-2723.
- Report any loud noises, flashes or sparks you may have seen.
- Report any wires down or damage to electrical equipment.
- Remember to stay away from downed power lines and keep others away as well.
Need To Report A Power Outage?
Why Is My Neighbor's Bill Much Lower Or Higher Than Mine?
How Do I Read My Electric Meter?
Setting Up New Services:
How Do I Set Up New Services?
Residential Account (by Owner)
Residential Account (Rented/Leased)
Business Account (by Property Owner)
Business Account (Rented/Leased)
New Construction & Out Of City Limits
When Will My Services Be Turned On?
Can I Sign Up By Phone?
Office
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Location: 251 E North 2nd St. Seneca, SC 29678 |
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Hours: Monday - Friday 8:00AM - 5:00PM |
Staff
Director of Utilities: Robert Faires |
Supervisor of Billing: Patsy Hart |
Assistant Supervisor of Billing: Rita Swaney |
Water Plant Supervisor: Steve Fletcher |
Electrical Supervisor: Robert Lance |
Water/Sewer Superintendent: Emily Taylor |
Contact
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Phone: 864-885-2723 |
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Fax: 864-888-0865 |
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Email: customerservice@seneca.sc.us |
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Mailing: P.O. Box 4773 Seneca, SC 29679 |